Privacy Policy

Privacy Policy

Kids At Heart Preschool & Child Care Centers

Effective Date: January 1st, 2026

Kids At Heart Preschool & Child Care Centers (“Kids At Heart,” “we,” “us,” or “our”) is an Ohio-based child care provider. We respect your privacy and are committed to protecting personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit kidsatheartcenter.com, request a tour, or communicate with us online.

1. Information We Collect

A. Information You Provide Voluntarily

When you complete forms on our website (including the Tour Request Form), contact us, or communicate with us, we may collect:

  • Parent or guardian name

  • Email address

  • Phone number

  • Child’s age or age range

  • Preferred start date or scheduling details

  • Any message or notes you choose to submit

We collect only the information necessary to respond to your request and provide relevant information about our programs.

B. Information Collected Automatically

When you visit our website, we may automatically collect limited technical data, including:

  • IP address

  • Browser type and device type

  • Pages visited and time spent on the site

  • Referring website or link

This information is used to monitor website performance, improve usability, and maintain security.

2. How We Use Your Information

We use personal information to:

  • Respond to tour requests and inquiries

  • Communicate with prospective and enrolled families

  • Provide information about programs, enrollment, and availability

  • Improve our website and communication efforts

  • Maintain website security and prevent misuse

We do not use personal information for purposes unrelated to website communication or inquiry response.

3. Payments & Third-Party Services

Kids At Heart does not collect or process payments directly through our website.

For tuition billing and payments, families are directed to Procare / Tuition Express through myprocare.com, a third-party platform. Any payment or financial information is submitted directly to Procare and is governed by their privacy and security policies. Kids At Heart does not store or have access to full payment card information.

We encourage families to review Procare’s privacy policy when using their services.

4. Sharing of Information

Kids At Heart does not sell or rent personal information.

We may share information only in limited circumstances:

  • With trusted service providers who support website hosting, forms, or communications

  • When required by law or legal process

  • To protect the security, rights, or property of our organization or website users

Any third parties receiving information are expected to maintain appropriate confidentiality and security safeguards.

5. Children’s Privacy

Our website is intended for parents and legal guardians, not children.

We do not knowingly collect personal information directly from children through our website. Any child-related information submitted through the site is provided voluntarily by a parent or guardian for inquiry purposes only.

6. Cookies & Website Analytics

Our website may use cookies or similar technologies to:

  • Ensure proper website functionality

  • Analyze website traffic and usage patterns

You may control or disable cookies through your browser settings. Disabling cookies may limit certain website features.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. While no method of transmission or storage is completely secure, we take appropriate steps to reduce risk and protect your data.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Respond to inquiries or tour requests

  • Maintain appropriate business and communication records

  • Comply with applicable legal requirements

9. Your Privacy Rights

Ohio residents may request to:

  • Access personal information we maintain

  • Request corrections to inaccurate information

  • Request deletion, subject to legal obligations

Requests may be submitted using the contact information below. Verification may be required.

10. Third-Party Links

Our website may contain links to third-party websites, including myprocare.com. Kids At Heart is not responsible for the privacy practices or content of third-party sites.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions about this Privacy Policy or our website privacy practices, please contact us:

Kids At Heart Preschool & Child Care Centers
📧 Email: info@kahcenters.com
📞 Phone: 330-668-6001
📍 Mailing Address:
Kids At Heart Preschool & Child Care Centers
PO Box 163
Cortland, OH 44410